1. Shipping Scope
JNC provides both domestic and international shipping services, depending on customer needs. Orders will be delivered to the address registered/provided by the customer at the time of purchase.
2. Delivery Time
Domestic delivery: 3 – 7 business days (depending on the region).
International delivery time: depending on the destination country and shipping method.
For custom-designed products, production time will be agreed upon before shipping.
3. Shipping Fees
Shipping fees are calculated based on the weight, dimensions of the package, and delivery address.
For international orders, customers may choose the appropriate shipping method (e.g., air freight, sea freight).
JNC will inform customers of the exact shipping cost prior to order confirmation.
4. Responsibility for Goods
JNC is committed to careful packaging to ensure product safety during transportation.
In case of damage or loss caused by the shipping provider, JNC will coordinate with the customer and the shipping partner to resolve the claim.
5. Support & Contact
For any inquiries regarding shipping, please contact:
Email: info@jncmacramevn.com
Hotline: (+84) 939 138 630
