1. Purpose of Information Collection
JNC collects customers’ personal information for the following purposes:
To process and confirm orders.
To contact, provide customer care, and after-sales support.
To provide information about products, promotions, and new services (with customer consent).
2. Scope of Information Collection
The personal information collected by JNC includes:
Full name, delivery address, phone number, and email.
Payment details and invoices.
Other information voluntarily provided by customers when contacting JNC.
3. Scope of Information Use
Customer information is used solely for purposes related to sales, customer support, and improving JNC’s service quality.
JNC commits not to share, sell, or rent customers’ personal information to any third party, except as required by competent authorities under applicable laws.
4. Duration of Information Storage
Customers’ personal information will be stored in JNC’s internal system until the customer requests deletion or until JNC ceases operations.
5. Customer Rights Regarding Personal Information
Customers have the right to:
Review, update, and correct their personal information.
Request JNC to stop using or delete their personal information from the system.
6. Commitment to Information Security
JNC is committed to protecting customers’ personal information with all necessary security measures.
In the event of a system attack resulting in data loss, JNC will promptly notify affected customers and cooperate with relevant authorities in accordance with the law.
7. Contact Information
For any inquiries or requests regarding the protection of personal information, please contact:
Email: info@jncmacramevn.com
Hotline: (+84) 939 138 630
